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How to Lead with Authenticity

By Erica Marois | Date Published: October 07, 2016 - Last Updated August 22, 2018 | Comments

Leadership isn't easy. Authentic leadership is even harder. How do great leaders develop relationships and build trust with their teams without sacrificing results? We grappled with this question during #ICMIchat this week, and we've compiled some of the best advice in the recap below. Click through for insight on more effective communication techniques, morale-boosting activities, development tools and more!

Have advice to add to the mix? Please leave your best tips in the comments.

Join us next Tuesday (1pm ET) for a chat on customer expectations. I'll host the one hour discussion as we examine what customers really expect today. Please invite a friend or coworker!

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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