Successful People Go First
Empowering contact center excellence for 30 years!

Successful People Go First

If you want someone to do something for you, you do something for him or her first. If you want someone to make you feel special, make him or her feel special first.

Customers, boyfriends, girlfriends, wives, husbands, kids, neighbors, strangers – it doesn’t matter – it is one of the laws of the Universe. The good thing or the bad thing, depending on how you look at it, is most people will never follow this law. Which makes it all the easier to be successful. You go first.

Also read: Customer engagement – you go first

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Topics: People Management, Customer Experience

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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