For success, watch your flight attendants
Empowering contact center excellence for 30 years!

For success, watch your flight attendants

Want to learn how to work as a team? The next time you find yourself on an airplane, think about this – most flight attendants are meeting their co-workers for the very first time and they rarely run into the same flight attendant twice. Despite never having trained or worked together, these strangers immediately get to work for a common goal, do the job he or she is trained to do, are friendly with each other, and occasionally even pull off heroic deeds. For more, read Your Flight Attendants Are Strangers.
Dear strangers on United MCI to IAH later today – I’ll be the passenger that always brings the crew a bag of chocolates.

Thanks for all you do,
Dayna

About Dayna Steele:

On a stage speaking to and inspiring people since she was a teenager, Dayna Steele is the author of several books, including, 101 Ways to Rock Your World: Everyday Activities for Success Every Day, and Rock to the Top: What I Learned about Success from the World’s Greatest Rock Stars. Dayna creates custom success strategies for individuals and companies with her Rock Star Principles of Success. Readers’ Digest magazine calls Dayna “one of the 35 people who inspire us,” AOL says she is “one of the foremost experts on career networking,” and Successful Meetings magazine calls her “a pep talk from the deejay booth.” Audiences consistently rate her as one of the best speakers they have ever seen.

Dayna is also the author of Your Daily Success Tip, a witty and informative piece of advice that is delivered directly to you every day. You can sign up for her email list here.



Topics: People Management

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

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