Do You Consider Mobile A Necessary Customer Service Channel?
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Do You Consider Mobile A Necessary Customer Service Channel?

Last week we asked our community members the above question, and here are the results.

How do these results compare with with your answer?

Let us know in the comments below.



Topics: Mobile, Technology, Strategy & Planning

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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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