How to Make the Most of Your Time at #CCExpo
Empowering contact center excellence for 30 years!

How to Make the Most of Your Time at #CCExpo

Joining us in Orlando for ICMI Contact Center Expo? The #ICMIchat community has a few tips to help with last-minute packing and preparation! Watch the short video below, or check out a full chat transcript on Storify.

For a full agenda, session descriptions, and more, be sure to visit the event website. Safe travels & we'll see you in Orlando! 



Topics: Learning & Development

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How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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