Tips for Staying Focused in an Always-On World
Empowering contact center excellence for 30 years!

Tips for Staying Focused in an Always-On World

Smartphones, tablets and the proliferation of connected devices have all changed the way we work and live. Is this a blessing, or a curse? Brad Cleveland recently addressed this topic in a TEDx talk. In response, our #ICMIchat community spent some time brainstorming ways to be more effective, intentional and focused in this always-on world. Click through this presentation for highlights from the conversation.

Join us next week as we celebrate Valentine's Day with a chat about ways to show customers love. The conversation starts at 1:00 EST. Just follow and use our hashtag (#ICMIchat) to participate!



Topics: Learning & Development, Technology, Customer Experience

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
More Polls