Keep it Simple Today
Empowering contact center excellence for 30 years!

Keep it Simple Today

Keep it Simple

In anything you do today – keep it simple, keep it short, make it clear, and make it relevant. [TWEET THIS] If you give instructions, make them clear and to the point. If you send an email, say what you need to say in a sentence or two. Posting something on social media? Make it short and relevant. Actually making a phone call? Get to the point. All of this will leave you (and others) time to work on success.

Also read: Guy Kawasaki’s 10-20-30 Presentation Rule

Rock on…
Dayna



Topics: Learning & Development

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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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