Keep it Simple Today
Empowering contact center excellence for 30 years!

Keep it Simple Today

Keep it Simple

In anything you do today – keep it simple, keep it short, make it clear, and make it relevant. [TWEET THIS] If you give instructions, make them clear and to the point. If you send an email, say what you need to say in a sentence or two. Posting something on social media? Make it short and relevant. Actually making a phone call? Get to the point. All of this will leave you (and others) time to work on success.

Also read: Guy Kawasaki’s 10-20-30 Presentation Rule

Rock on…

Topics: Learning & Development


More from Dayna Steele


Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?



What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
More Polls