#CCExpo14 Thought Leadership Panel: Quality
Empowering contact center excellence for 30 years!

#CCExpo14 Thought Leadership Panel: Quality

Are traditional methods of contact center QA and monitoring outdated?

In this thought leadership panel from Contact Center Expo and Conference our expert panelists explore the future of quality in the contact center and offer advice for monitoring agents in today's social and mobile world.


 

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Topics: Learning & Development

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Which method do you feel is most effective for recruiting new agents?

Employee referrals
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Online recruiting via own corporate website
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