Find the brief and relevant path to the goal line
Empowering contact center excellence for 30 years!

Find the brief and relevant path to the goal line

Keeping with the football theme this week, in order to score, you have to find the best path to the goal line. If you really want to get someone to take a look at your project or idea, learn to craft your initial pitch with only three sentences – not a six-paragraph email.

Do it in this order:

  1. Why should he or she be interested, what is in it for the receiver
  2. How you plan to do it
  3. What qualifies you to do it

You have a much better chance of getting someone to ask for more information if you start this way. From Mashable: Got a great idea? An ad agency believes if the concept is really good, you can sum it up in 10 seconds or less on Snapchat.

Your mantra today: Brief and relevant. Brief and relevant. Brief and relevant. Ommmmm.

Dayna
Add a short note and share this with a friend

More Resources



Topics:

Related

More from Dayna Steele

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
More Polls