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Call Center Demo and Conference Sneak Peek with TantaComm

By Erica Marois | Date Published: September 26, 2013 - Last Updated August 22, 2018 | Comments

Call Center Demo is quickly approaching, and we can't wait to see you all in Atlanta.

Over the past few weeks, we've introduced you to several of our event speakers.  Now, we want to introduce you to some of our exhbitors as well.  Between now and October 21, we'll be posting a series of video interview with some of the exhbitors you'll get the chance to meet in Atlanta.

In this third video, ICMI Community Specialist Erica Strother interviews Jennifer Cason of TantaComm.  Find out what cool things TantaComm will be highlighting at their booth, what TantaComm's most looking forward to doing at the conference, and how Jennifer thinks companies should be using quality monitoring to improve not just the customer experience, but the organization as a whole.

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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