ICMI's Call Center Cartoon Caption Contest: May 2012
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ICMI's Call Center Cartoon Caption Contest: May 2012

It’s that time again! ICMI presents its monthly Call Center Cartoon Caption Contest.

But first, the winner of April's contest is: Rachel Miller of Impact Learning for the caption, "Thank you for waiting. You are very important to me. I will be available in approximately 35 mins...” Click here to see last month's cartoon. Congratulations, Rachel!

* * * * * * * * *

So, want to give it a try? Here's how the contest works:

During the first week of each month, we’ll publish a brand new cartoon here on our blog. Then, it's up to YOU to provide your cleverest caption (keep it PG, please!) and post it in the blog comments.

It's as simple as that. (Be sure to review the official rules before you enter).

This month we have a special opportunity for you to submit your captions! Head over to the Contact Center Cartoon Exhibit at ACCE 2012 to meet the artist, Carl Nelson, peruse the call center cartoon gallery and – of course – submit your captions!

May's contest is now closed, but we have a brand new cartoon for June!



Topics: Learning & Development, Site Operations

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Annie Woo — 7:39PM on May 2, 2012

Snow White: "I'll ask you again Pinocchio, are you really doing after call work?"

Gale Siwicki — 11:55AM on May 3, 2012

Due to recent cutbacks at Disney, our latest group of call center temporary staff really covers a broad spectrum of characters!

K Kober — 12:02PM on May 3, 2012

...then the wolf said, "..this isn't the Land of Oz. Here, you get to talk to a real person...."

Lori Tonelli — 12:03PM on May 3, 2012

Is it just me, or do the customers see a little "Grimm" today?

K Kober — 12:05PM on May 3, 2012

Call Center Mgr: "....hey....Dumpty....no more breaks for you..."

Robert Rhoades — 3:09PM on May 3, 2012

Once upon a time at Fairy Tale Contact Center, the employees got a full pension plan and for those who retired, they lived happily ever after...

Vicky Schroeder — 2:51PM on May 8, 2012

Press 1 for "happily ever after"
Press 2 for "whatever you want to hear"
Press 3 for a "reality trip"

J Stowell — 2:12PM on May 22, 2012

That awkward moment when you realize the lady in the back row is not your grandma, and you've been working alongside her for weeks.

Isaiah Garrett — 2:14PM on May 22, 2012

"The job is not great, but I work with great people." Pinnochio before his nose cracked Humpty.

Kyle King — 2:17PM on May 22, 2012

If you think the queues are bad here, you should see the lines at my last job.

Cindy Sheridan — 3:00PM on May 22, 2012

"Here at Fairytale, our agents focus on our vision of creating "Happy Endings for our customers."

Ramon Ramirez — 4:29PM on May 22, 2012

"No, Ms. Sleeping Beauty called in sick, but she seemed fine yesterday."

Rachel D'Angelo — 6:22PM on May 22, 2012

"The only call center where the IVR is separated by genre."

Cathy Price — 6:48PM on May 22, 2012

"Working here you get to see what "happily ever after" REALLY means."

Brian Braidman — 9:19PM on May 22, 2012

What the Disney employees are required to do 4 hours per day.

Wayne Moodie — 5:27AM on May 23, 2012

"Hello? Oh, I'm sorry, I've got my own story...."

Kelly Lord — 6:09AM on May 23, 2012

Who's living in a fantasy world today!

Laura Catlett — 6:59AM on May 23, 2012

My supervisor said that I need to 'animate' more on the call, to pass QA.

Kim Corliss — 7:00AM on May 23, 2012

"What happened to Kazoo!?!"

Johnathon Conant — 10:04AM on May 23, 2012

Where dreams really do come true.

Shelly Laberge — 4:39PM on May 23, 2012

I wonder what new character they'll get to work here next?

Penny Underwood — 11:51AM on May 31, 2012

"Hello, how may I make your dreams come true?"

Jeff Payden — 2:06PM on Jun 4, 2012

Service Level = 100% Occupancy = 100% Attendance = 100% Employee Satisfaction = 100% Quality = 100% FCR = 100% Customer Sat = 100%. Now that's a Fairy Tale.

John Stout — 1:55PM on Jun 5, 2012

Snow White: "I thought I would find my Prince Charming at the office, but I work with a wolf, a fairy, a compulsive liar, an egghead, and a real ogre. Pretty typical for a call center, I hear."

Penny Underwood — 11:16AM on Jun 8, 2012

"ok Snow White I'll ask you one more time to stop whistling"

QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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