Call Center Cartoon Caption Contest #6
Empowering contact center excellence for 30 years!

Call Center Cartoon Caption Contest #6

UPDATE: The winning caption for March is: "... for service in Martian, press 9454211; for service in Neptunian, press 9454212. We no longer offer service in Plutonian." submitted by Stephanie Seiler of FurstPerson. Congratulations, Stephanie!

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Welcome to ICMI's monthly Call Center Cartoon Caption Contest. During the first week of each month we will be publishing a brand new cartoon here on our blog for you to caption - and possibly win a prize!

March's contest is now closed, but we have a brand new cartoon for April!



Topics: Learning & Development, Site Operations, Technology

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Nitu Gill — 8:45AM on Mar 1, 2012

We provide great customer service, we're 'out of this world'

Sarah Cooper — 9:06AM on Mar 1, 2012

"Well that's one way to alienate your customers!"

Donna Bolio — 2:20PM on Mar 1, 2012

From Lauri Basset in our Call Center:

We are a unique bunch, eager to serve our customers!

Donna Bolio — 2:24PM on Mar 1, 2012

From Gary Rosenberg in our Call Center:

“Just one moment, please, while I access your account information in our X Files…”

Paul Orlove — 2:49PM on Mar 1, 2012

Yes, we do provide Out-of-this-world customer support, but we are not located in India.

Nitu Gill — 2:20AM on Mar 2, 2012

Agent - "And could have your name please"
Customer - "Simon Pegg"
Agent - "SIMON!!! ITS PAUL!"

Jeff Payden — 6:44AM on Mar 2, 2012

"Somebody in the smoking area said they're outsourcing our jobs to Earth."

Richard Stevenson — 8:15AM on Mar 2, 2012

Bert here is worried about his job, but I'm thinking there's no way on Earth they'll go web self-service.

Tony Szurly — 2:34PM on Mar 2, 2012

"Yes, we are an 'offshore' call center"

Daniel Bromley — 8:42AM on Mar 7, 2012

There's just no atmosphere in this call centre !

andrew styles — 2:20AM on Mar 8, 2012

To those who don't know, call centres can be an alien environment

Stephanie Seiler — 1:52PM on Mar 23, 2012

" ... for service in Martian, press 9454211; for service in Neptunian, press 9454212. We no longer offer service in Plutonian."

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
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Yes, agents must work in the contact center for at least 6 months before applying for other positions
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