The Top 10 Customer Service Pet Peeves
Empowering contact center excellence for 30 years!

The Top 10 Customer Service Pet Peeves

Are you annoying your customers? Our #ICMIchat community shared their biggest customer service pet peeves. Find out which ones made the top 10 list.

Looking for ways to banish the bad habits? Read through the full chat recap for tips! Better yet, join us this September at Contact Center Demo. This workshop will get you well on your way to improving the customer experience.



Topics: Customer Experience

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
More Polls