Characteristics of Memorable Customer Service
Empowering contact center excellence for 30 years!

Characteristics of Memorable Customer Service

Customer service doesn't have to be boring or ordinary. It only takes a small gesture to make an experience memorable.

Looking for some ways to differentiate your service from the competition? Our #ICMIchat participants shared what memorable customer service means to them. Watch and see if you agree!

 

Head over to Storify for a full transcript of the discussion, and join us Tuesday at 1:00 ET to be a part of the next conversation!



Topics: Customer Experience

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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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