12 Reasons Customer Service Professionals are Giving Thanks
Empowering contact center excellence for 30 years!

12 Reasons Customer Service Professionals are Giving Thanks

In the spirit of the season, we asked members of our #ICMIchat community to share why they're thankful this year. Click through this slideshow to learn about their proudest accomplishments from 2016, as well as why they love working in customer service.

Be a part of the conversation next week! Join us every Tuesday at 1pm ET for #ICMIchat

 



Topics: Customer Experience, Learning & Development

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How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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