12 Reasons Customer Service Professionals are Giving Thanks
Empowering contact center excellence for 30 years!

12 Reasons Customer Service Professionals are Giving Thanks

In the spirit of the season, we asked members of our #ICMIchat community to share why they're thankful this year. Click through this slideshow to learn about their proudest accomplishments from 2016, as well as why they love working in customer service.

Be a part of the conversation next week! Join us every Tuesday at 1pm ET for #ICMIchat

 



Topics: Customer Experience, Learning & Development

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What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
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