Your Customer Service Happy Loop
Empowering contact center excellence for 30 years!

Your Customer Service Happy Loop

Are you in the Happy Loop? Are you making the Happy Loop possible for your customers and clients? Love this ad from UPS - a happy customer makes your business run all around your entrepreneurial success loop. The mistake so many sole proprietors and companies (large and small) make is to assume their number-one priority is profit. It is not. It is customer service. I used to instruct The Space Store staff several times a week – the most important three things we can do every day are customer service, customer service, and customer service.


 

Tell me about your Happy Loop,
Dayna

 

About Dayna Steele:

On a stage speaking to and inspiring people since she was a teenager, Dayna Steele is the author of several books, including, 101 Ways to Rock Your World: Everyday Activities for Success Every Day, and Rock to the Top: What I Learned about Success from the World’s Greatest Rock Stars. Dayna creates custom success strategies for individuals and companies with her Rock Star Principles of Success. Readers’ Digest magazine calls Dayna “one of the 35 people who inspire us,” AOL says she is “one of the foremost experts on career networking,” and Successful Meetings magazine calls her “a pep talk from the deejay booth.” Audiences consistently rate her as one of the best speakers they have ever seen.

Dayna is also the author of Your Daily Success Tip, a witty and informative piece of advice that is delivered directly to you every day. You can sign up for her email list here.



Topics: Customer Experience

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

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