Who's Your Company Culture Crush?
Empowering contact center excellence for 30 years!

Who's Your Company Culture Crush?

February is the month of love, and here at ICMI it's all about showing love to contact center agents and the customers they serve.  We've been arming you with the resources to create an environment that agents love, and in turn create experiences that customers love.

In the spirit of Valentine's Day and our focus on culture and morale we've developed a fun quiz to determine which company's culture you're crushing on.

My company culture crush: Zappos.  Who's yours? Take the short quiz and share your result in the comments.

Happy Valentine's Day from all of us at ICMI!

 



Topics: Culture & Morale

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Justin Robbins — 4:55PM on Feb 13, 2015

I got Southwest Airlines! "You have a great sense of humor and value interactions with people. Who says work can't be fun?!" Sounds about right to me!!! :)

Justin Robbins — 4:56PM on Feb 13, 2015

I got Southwest Airlines! "You have a great sense of humor and value interactions with people. Who says work can't be fun?!" Sounds about right to me!!! :)

QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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