Somebody's Got to Do It
Empowering contact center excellence for 30 years!

Somebody's Got to Do It

Mike Rowe of Dirty Jobs is back on air, this time with his new CNN show – Somebody’s Gotta Do It. The show should be required viewing for anyone looking for a job and for those joining the job market in the near future – high school and college. Mike did a lot of press to promote the show the last couple of days and one thing he said really stood out. I wrote it down for you:

I don’t need to succeed. I need to try.

Hard to add much more to that. Nice job Mike. Nice job. (I want to have a beer with Mike and I don’t even drink beer.)

Dayna

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Topics: Culture & Morale, Learning & Development, People Management

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
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