ICMI is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

ICMI
Advertisement

Contact Center Rock Stars Share Unique Ways to Celebrate Customer Service Week

By Erica Marois | Date Published: September 17, 2014 - Last Updated September 26, 2019 | Comments

Customer Service Week is right around the corner (October 6-10). Is your contact center prepared to celebrate the special occasion?

In this video ICMI community specialist Erica Strother chats with contact center leaders Al Hopper, Jenny Dempsey, Jeremy Watkin, and Sean Hawkins to get their take on unique ways to celebrate Customer Service Week 2014.

Al Hopper is a Social Media Customer care professional, Jenny Dempsey is a Customer Success Manager at Phone.com, and Jeremy Watkin works for Phone.com as the Director of Customer Service. Sean Hawkins is a Technical Support Manager for iContact. Together, they share their unique perspectives on Customer Service Week.

Watch and find out why Customer Service Week really matters, and how your contact center can celebrate without breaking the bank.

Do you have suggestions to add? Share them in the comments, or tweet us using the hashtag #CSWeek14.

More Resources

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
Topics:

More from Erica Marois

Subscribe now to ICMI Contact Center Insider!