ICMI Global Contact Center Award Prize Packages
Empowering contact center excellence for 30 years!

Begin Entry | Why EnterCategories & CriteriaJudgingPrizes | Tips

 

AWARD PRIZE PACKAGES

Best Small Contact Center
Best Medium Contact Center
Best Large Contact Center

 

The above category Finalists will receive

  • One main event pass to the Contact Center Expo & Conference (nearly a $2,000 value)

The above category Winners will receive

  • A $200 Visa gift card to throw a party for your center
  • A trophy honoring the accomplishment
  • An interview spot on a webinar
  • Promotion in an ICMI press release
  • Recognition on ICMI.com
  • Permission to use the highly recognized ICMI Global Contact Center Award logo for print and online to further promote their honor to corporate executives and customers

 


Best Strategic Value to the Organization
Best QA/Customer Experience Program
Best Social Media Customer Care
Best Chat Support
Best Use of Technology
Best Contact Center Culture
Most Improved Contact Center
Best Contact Center Agent
Best Contact Center Supervisor
Best Contact Center Manager
Best Philanthropy Program
Best Outsourcing Provider
Best New Technology Solution

 

The above category Finalists will receive

  • One main event pass to the Contact Center Expo & Conference (nearly a $2,000 value)

The above category Winners will receive

  • A trophy honoring the accomplishment
  • Consideration for an interview spot on a webinar
  • Promotion in an ICMI press release
  • Recognition on ICMI.com
  • Permission to use the highly recognized ICMI Global Contact Center Award logo for print and online to further promote their honor to corporate executives and customers
QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
More Polls