#CCExpo14 Thought Leadership Panel: Online Chat
Empowering contact center excellence for 30 years!

#CCExpo14 Thought Leadership Panel: Online Chat

Why haven't contact centers been faster in adopting chat customer support?

In this thought leadership panel from Contact Center Expo and Conference, our expert panelists share their take on chat adoption rates, chat metrics, live chat technology, and more.

Watch and learn how to position your contact center for online chat success.

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Topics: Chat

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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