#CCExpo14 Thought Leadership Panel: Online Chat
Empowering contact center excellence for 30 years!

#CCExpo14 Thought Leadership Panel: Online Chat

Why haven't contact centers been faster in adopting chat customer support?

In this thought leadership panel from Contact Center Expo and Conference, our expert panelists share their take on chat adoption rates, chat metrics, live chat technology, and more.

Watch and learn how to position your contact center for online chat success.

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Topics: Chat

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QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
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