Video: Chat Assisted Customer Service Delivers Dad the Right Answer
Empowering contact center excellence for 30 years!

Video: Chat Assisted Customer Service Delivers Dad the Right Answer

Think live chat is just a marketing ploy?  Think again.

Providing great customer service means providing customers with the right answer, at the right time, and in the right channel. 

Sometimes chat is the right channel.  Does your organization empower customers using live chat?  Watch this short but powerful video to see chat assisted customer service done the right way.

Looking to implement live chat in your contact center this year?  We've dedicated the entire month of January to exploring chat customer support. Be sure to check out our resources for guidance.

More Resources



Topics: Chat

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
More Polls