From the pioneers of Quality Monitoring, TPC brings you the next generation sales and service application. Customer Driven Manager (CDM) is an award winning enterprise management solution that helps synchronize customers and front-line employees, to produce an affordable world class sales and service experience. This easy to use, scalable, and centrally managed platform changes everything. Your customers can help coach, motivate and improve your employees everyday. Engage your customers with CDM.
CATEGORIES: Coaching and Training Tools, Customer Analytics Software, Customer Satisfaction Surveys, Performance Analytics, Performance Management, Quality Monitoring, Call Recording, Training, e-Learning, Web Based Service
FEATURES: Hosted/On-Demand Services, Large Contact Centers, Small-Medium Contact Centers, North America
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