Empowering contact center excellence for 30 years!

Kunnect

Kunnect
URL: www.kunnect.com
Email: info@kunnect.com
Phone: 877-586-6328
Address: Fort Lauderdale, FL 33309

With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage.

Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicity and the quality of service you need to transform the way you compete, today and tomorrow.

Kunnect lives at the forefront of innovation. That's why we're investing heavily in our enterprise capabilities, making the network improvements needed to support next generation, IP-based services like VoIP. Of course, we are constantly striving for groundbreaking technology. Kunnect, an industry leader, is providing convergence-enabling technologies and hosted services to accelerate your transition to IP.

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QuickPoll

Are your supervisors currently scheduled (in a similar way as representatives are)?

No, they are assigned a specific shift when they start.
No, our hours of operation do not make that necessary.
No, they work with their peers to make sure we have coverage.
Yes, and they participate in a shift bidding process much like our representatives (but with their peers).
Yes, they rotate their shifts (i.e. once a quarter etc.).
Yes, we schedule supervisors with their teams.
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