Altia Business Park- Call Center Buyer's Guide Vendor Profile
Empowering contact center excellence for 30 years!

Altia Business Park

Phone: (504) 2580-2015
Address: Blvd. Armenta, KM.2, N.O., Tower 1, Lobby Level
San Pedro Sula, Honduras

Altia Business Park is the first Class A sustainable business & technology park in Honduras and one of the most modern in Central America. It is focused on providing complete infrastructure & world-class services to companies wishing to work in a global environment.

Why Honduras? Honduras is located in the heart of the Americas, with daily direct flights to major US cities such as Houston, New York, Atlanta, and Miami. The country has a total of 410 private bilingual schools and an English speaking population of more than 70,000 people.

Why San Pedro Sula? 70% of business visitors arrive through San Pedro Sula’s International airport and it is the motor of the Honduran economy, generating more than 60% of the national GDP.

Why Altia Business Park? Altia has been designed to host companies providing technological services such as Call Centers, BPO’s, ITO’s, as well as base operations for corporate offices. It is the first free zone dedicated to this industry in Honduras, which makes it very cost competitive.

Altia has been designed to obtain the LEED certification given by The US Green Building Council, translating this into significant reduction of energy consumption. Connected to the NAP of the Americas, through 3 fiber optic submarine cables, it provides full energy back up and complete redundancy in telecommunications. Altia offers turnkey spaces built according to our customers requirements. Because of its world-class technological infrastructure, administrative services, such as complete access to our data base of more then 7,000 pre-screened English speaking candidates, lower costs and its strategic location; Altia Business Park is the best choice for setting up your offshore outsourcing operations.

Successful companies such as StarTek BPO and Km2 Solutions already operate within Altia, so don’t miss the chance to be part of the first technology park in Central America.

Click here to download Altia Business Park's Brochure.

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If your organization has multiple centers to support 18-24 hour live service across all time zones, how do you schedule agents?

All agent schedule options are represented in all centers regardless of the centers’ time zone.
All agent schedule options are aligned with the centers daylight hours (i.e. an East coast center might schedule agents between 6am – 8pm EST).
A combination: all centers offer all schedule options for 18 of 24 hours and one location covers the 3rd shift.
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