call center event

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Make Connections

"Networking with other small bank call centers was outstanding for sharing best practices."  - Elaine A., Call Center Operations Mgr., City National Bank of Oklahoma

Sharpen Your Skills

"Topics were right on with the pain points we deal with day to day within our Contact Center and offered great solutions and ideas." - Cyndy N., Customer Svc Training Manager, Snohomish County Public Utility District

Evaluate Technology

"A great way to compare vendor offerings in a single venue, to evaluate their products and the
people behind them." - John R., ThinkDirect Marketing