The  Most Comprehensive Program for Contact Center Professionals!

  • 7 Learning Tracks including Executive Perspectives
  • Over 30 Case Studies from Industry Leading Brands
  • Exclusive Tours of Top Orlando Contact Centers
  • NEW Disney "Business Behind the Magic" Tour
  • Increased Value - Best Pricing
  • MasterMinds Program - Build an Action Plan
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

"I met some really great peers and loved the opportunity to share experiences with them."

Coreen Gaffney, Director, Customer Care Team, The Hanover Group

[  Hear Case Studies from these Leading Organizations  ]


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   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.