The  Most Comprehensive Program for Contact Center Professionals!

  • 7 Learning Tracks including the NEW Executive Perspectives Track
  • Over 30 Case Studies from Industry Leading Brands
  • Exclusive Tours of Top Orlando Contact Centers
  • NEW Disney "Business Behind the Magic" Tour
  • Increased Value - Best Pricing
  • MasterMinds Program - Build an Action Plan
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

“The opportunity to learn from others is invaluable. There are so many companies represented, that we are able to learn from each other without worrying about giving away trade secrets! Being able to see how others use their technology is a huge plus- it's nice to hear the challenges others have faced and the creative ways they used the technology.”

Lindsey Weems , Call Center Manager, Pepsi Bottling Ventures

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.