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2018 Conference Session Materials

Note: Pre-conference workshops and post-conference training materials are not available for download as they are distributed on-site during the workshop/training.

Please enter the email address you used to register for the event into the form below to gain access to resource materials for the sessions at Contact Center Expo & Conference 2017.



I have been attending these conferences over 8 years and each time they are more informative and enjoyable. I always bring action items back to the agency.

Esther Edmonds, Contact Center Manager, U.S. Government Printing Office

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.