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2015 Conference Session Materials


Click the link below to access PDF's of the main session presentations.

Note: Pre-conference workshops and post-conference training materials are not available for download as they are distributed on-site during the workshop/training.

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Conference Materials

"The environment at ICMI conferences is so refreshingly real - very different from other events. I learned so much by talking with the diverse attendees."

Serena Daly, Supervisor, Customer Care Sales and Retention, eHealthInsurance Services, Inc

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