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ICMI Global Contact Center Awards Party

Awards Banner

A highlight of the conference and included in your paid 2-day, 3-day or 4-day pass! 

ICMI will be hosting the Fifth Annual ICMI Global Contact Center Awards Party on Tuesday, May 23, 2017. This event will celebrate award honorees and finalists from across the world and recognize leadership, vision, innovation and strategic accomplishments within the contact center industry.

Learn more about applying for an award >

The ICMI Global Contact Center Awards Program is the most comprehensive awards program dedicated to the customer management industry. They are designed to honor and recognize the companies, contact centers and individuals that provide a platform for leadership, vision, innovation and strategic accomplishments for the industry. For over 11 years, ICMI, the leading global provider of comprehensive resources for customer management professionals, has organized and managed this awards program which has grown year-over-year, with this year expected to be the best yet.

For more information about the awards, please visit ICMI.COM/AWARDS or contact .

View more pictures from the 2016 Awards Party> 


2017 Global Vision Sponsor

Read a special message from the Global Vision Sponsor, VOIANCE >


2017 Category Sponsors





This was my first ICMI conference and I was very impressed with this event. The keynotes were relevant and amazing; the venue was well organized and used very well; the sessions were valuable not only from content but from crowd participation. I couldn't have picked a better conference to attend for my first contact center conference.

Matthew Bingham, Sr. Manager Customer Care, Technology Services, J. J. Keller & Associates