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Convince your Manager Toolkit

We Understand.

You already recognize the importance of being at ICMI’s Contact Center Expo & Conference. No other contact center event provides you with the same quality sessions, keynotes, and networking opportunities.

But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help.

Download the Toolkit and gain access to:

    1. A letter template
    2. Session track summary
    3. Schedule at a Glance
    4. What the industry is saying
    5. Who attends Contact Center Expo
    6. An expense worksheet

PLUS...

While at the Conference: Track Your Participation
Track the sessions you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report
Use this guide to create a report for updating your supervisor on what you gained by attending Contact Center Expo & Conference 2017.

"The keynote presentations were awesome!"

Suzan Gallion , Vice President , RBFCU

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.