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Convince your Manager Toolkit

We Understand.

You already recognize the importance of being at ICMI’s Contact Center Expo & Conference. No other contact center event provides you with the same quality sessions, keynotes, and networking opportunities.

But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help.

Download the Toolkit and gain access to:

    1. A letter template
    2. Session track summary
    3. Schedule at a Glance
    4. What the industry is saying
    5. Who attends Contact Center Expo
    6. An expense worksheet

PLUS...

While at the Conference: Track Your Participation
Track the sessions you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report
Use this guide to create a report for updating your supervisor on what you gained by attending Contact Center Expo & Conference 2017.

"It was amazing to be around so many people in the industry. It was exciting and invigorating. To share my perspective and to get so many other perspectives helped me learn and grow."

Jenny Dempsey, , Phone.com

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.