You already recognize the importance of being at ICMI’s Contact Center Expo & Conference. No other contact center event provides you with the same quality sessions, keynotes, and networking opportunities.
But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help.
Download the Toolkit and gain access to:
- A letter template
Session track summary
- Schedule at a Glance
- What the industry is saying
- Who attends Contact Center Expo
- An expense worksheet
While at the Conference: Track Your Participation
Track the sessions you attend and exhibitors you meet so you can report on them when you return to work.
After the Conference: Create a Report
Use this guide to create a report for updating your supervisor on what you gained by attending Contact Center Expo & Conference 2017.