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Exhibitor Center

We are excited to have you as an exhibitor and want to help make the most of your conference experience by providing the tools needed to drive traffic to your booth.


QUICK LINKS:


PR OPPORTUNITIES
SOCIAL MEDIA
SHARE YOUR DISCOUNT
MARKETING BANNERS
EVENT LOGOS & DESCRIPTION

 

Exhibitor Warning

All exhibitors must be warned of a fraudulent operation going on!

The Expo Guide/ExpoFairs/FairGuide.com /Construct Data Verlag targets companies through the use of legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia. The guides target companies by offering a "free company listing" that once a company fills out, binds them to a three year agreement with the guides. These companies are in no way affiliated with UBM Live or our events. To read more on this, please click here.


PR OPPORTUNITIES

PR STRATEGY & COUNSEL

The ICMI PR team is available to assist exhibitors and sponsors with any questions or issues you may have regarding your PR strategy before or during the event. Contact ICMIPR@ubm.com for information.


PRESS RELEASES

The ICMI PR Team regularly distributes press releases around the event. We encourage you to complete and distribute your own press releases as well announcing your participation. Please read all press release guidelines below.


INCLUSION IN OFFICIAL PRESS RELEASE

If your company is planning to make an announcement leading up to or at the event, we can help you increase exposure through a press release detailing exhibitor news, to be distributed one week prior to the event on October 17. Submissions are now being accepted via this form through Friday, October 7.

Please note that submissions cannot exceed 50 words and no marketing copy will be considered. If you would like to participate in this opportunity but not release specific details of your announcement, we can accommodate you. 


PRESS RELEASE GUIDELINES

ICMI owns its brands and content and must approve any third party use of its brands and content. If you plan to write a press release about your exhibitor announcement, sponsorship, or other activities around the event, please follow these guidelines:

  • Event boilerplate should be included in the press release (see boilerplate below).
  • The date and location of the event should be included in the first paragraph: The 2016 ICMI Contact Center Demo & Conference is happening October 25-27, 2016 at the Intercontinental Dallas in Addison, TX.


ICMI BOILERPLATE

About ICMI
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is organized by UBM Americas, a part of UBM plc (UBM.L), an Events First marketing and communications services business. For more information, visit ubmamericas.com.


ACCESS TO MEDIA LIST

The media list will be available via the exhibitor portal close to the date of the event.

YOUR ICMI PR TEAM

The ICMI PR team can be reached at ICMIPR@ubm.com.


SOCIAL MEDIA

Use social media to distribute relevant content to the ICMI Community. Announce your presence at the event and what services and products you will be showcasing. Use the links below to reach our followers:

 


CONFERENCE MOBILE APP

Download the Mobile App (ICMI.COM/APP)
Post pictures, comments and special offers.
Start conversations and increase engagement with conference attendees.

 


SHARE YOUR DISCOUNT

All exhibitors receive a unique promo code which offers big discounts off the price of a 2-day or 3-day pass. Be sure to share your promo code in all your promotional efforts to ensure registrations that come in as a result of your efforts are credited to your company. This discount code is available in the Exhibitor Portal. If you have questions or have not received this information, please contact Iris Fliegelman at ifliegelman@icmi.com.

PROMOTIONAL REWARDS

If 3-5 paid attendees use your promo code, you'll earn a double-sided sign.
If 6+ paid attendees use your promo code, you'll earn a chair drop.

TO QUALIFY FOR THIS PROGRAM, REGISTRATIONS MUST MEET THE FOLLOWING CRITERIA:

  1. Paid 2-day or 3-day  Conference Pass
  2. Unique code must be applied during registration process
  3. Registrant cannot be an employee of an Exhibiting or Sponsoring Company
  4. Balance must be paid in full
  5. This program ends Friday, September 9, 2016. No registrations received after this date will apply towards this program.

EMAIL YOUR CLIENTS THE PROMO CODE AND PROMOTE YOUR PRESENCE

  • Download the email template.
  • Customize it in an html editor, such as Notepad, by searching and replacing the following fields:
  • %%Exhibitor%% - replace with your company name
  • %%Promo Code%% - replace with your unique promo code
  • %%Booth%% - replace with your booth number
  • %%Link%% - replace with your company URL
  • %%Description%% - replace with your company description or information on your booth


EMAIL SIGNATURE BANNERS

Add these banners to your email signature to promote your presence at the event! Simply right-click on the image and select 'save as'. Link them to http://www.icmi.com/contact-center-demo-conference?s=exh

Use the logo above if you want to bring it into an editor such as Photoshop
and add your booth number below the date, such as this example:

Optionally, use this banner if you are also speaking.


 

"Topics were right on with the pain points we deal with day to day within our Contact Center and offered great solutions and ideas."

CYNDY NANCE, CUSTOMER SVC TRAINING MANAGER, SNOHOMISH COUNTY PUBLIC UTILITY DISTRICT

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   © 2016 UBM, All Rights Reserved.