Receive Updates

Join our mailing list to receive news and announcements.

Thank you for signing up to receive updates.

Activities & Networking

Contact Center Demo & Conference offers numerous opportunities to enhance your conference experience. We invite you to add these activities into your schedule to connect with peers, make new friends, learn new things, and win great prizes!
Be a Master at Networking with these 10 Tips >

Demo Hall Bash

Tuesday, 5:00 PM-7:00 PM

In the Demo Hall

Enjoy beverages and light hors d’oeuvres. While you’re at it, test drive the newest products from our exhibitors, meet face-to-face with other contact center pros and preview cutting edge products from leading industry providers.

Industry Roundtables Breakfast

Wednesday, 7:00 AM– 8:15 AM

Have breakfast with other industry pros. Share experiences, discuss challenges and develop a network of support.

Keynote Book Signing

Wednesday, 10:00 AM

in the Demo Hall

Immediately following the morning Keynote, a special book signing will take place in the Demo Hall. Be one of the first 50 people in line to receive the book and the opportunity to have it signed by the author!

Lunch & Learn

Wednesday, 12:30 PM - 2:00 PM

in the Demo Hall

Build your dream contact center! What solutions would you choose? Enjoy lunch while visiting exhibitors on the show floor. Fill out your lunch & learn card with your chosen solutions and receive a free t-shirt!

'We Got the Beat' 80's Networking Party

Wednesday, 5:30 PM – 7:30 PM


Cowabunga, Dude (and Dudettes) - Be sure to pop on over in your totally awesome 80's gear and get footloose with a night of music, fun, contests, photo booth and prizes. Learn More >

Sponsored by:  Interactive Intelligence

Best Practices Networking Breakfast

Thursday, 7:30 AM-8:30 AM

Ignite your day with breakfast and expert-led discussions around industry hot topics.

View table topics >

Keynote Book Signing

Thursday, 10:00 AM

in the Demo Hall

Immediately following the morning Keynote, a special book signing will take place in the Demo Hall. Be one of the first 50 people in line to receive a book and the opportunity to have it signed by the author!

Passport to Prizes

During Demo Hall hours

In the Demo Hall

This is your opportunity to win valuable prizes! Stop by and say "Hi" to participating vendors, have your passport stamped, and return the completed passport  to the ICMI booth for your chance to win great prizes such as a $200 Amazon gift card, an iPad, Bose noise cancelling headphones, and more.

Prize drawings will take place at the Solutions Spotlight Theater at 12:15pm on Thursday.

Solutions Spotlight Sessions

During Demo Hall hours

In the Demo Hall

These open-to-all sessions provide first-class education and conclude with a drawing for a $100 American Express Gift Certificate! View Topics and Descriptions >

Career Development Roadmap

Demo Hall hours - by appointment

Receive a customized professional development “roadmap” for you and your team. For more information, contact Todd Piccuillo at tpiccuillo@icmi.com.

"Lori Bocklund - My favorite presenter in a session - smart, funny and filled with great information. Please keep her on the rotation of speakers at your future conferences."

Jennifer Stowell, Sales Support Supervisor, REI

Sponsors

   © 2016 UBM, All Rights Reserved.

   © 2016 UBM, All Rights Reserved.