The American Heart Association Site Tour - By Christina D'Airo, Associate Editor/Community Manager, ICMI - October 12, 2011
Site Tour at Hilton Reservations & Customer Care - By Heather Walter, Marketing Specialist, ICMI - October 13, 2011
Exhibit Hall - New exhibitors, New Solutions - By Rachel Ostafi, Marketing Manager of Events & Training, ICMI - October 13, 2011
NOVO 1 Site Tour - By Amanda Mae Miller, National Account Manager, ICMI - October 13, 2011
Refocusing Your Contact Center for Success - My thoughts as a speaker and attendee of ICMI’s Call Center Demo 2011 - By Michael Pace, Director of Customer Support, Constant Contact - October 17, 2011
Beryl Site Tour - By Jennifer Quigley, Inside Sales Specialist, ICMI - October 21, 2011