• The Largest Industry Event of the Fall

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Advisory Board

  • Brad Cleveland
    Brad Cleveland
    ICMI
  • Sarah Stealey
    Sarah Stealey Reed
    ICMI
  • Dan Hammelman
    Dan Hammelman
    NOVO 1
  • Gerry Barber
    Gerry Barber
    Deloitte Services
  • Joan Scazzaro
    Bright House Networks – Hillsborough Region
  • Joe Bannon
    Joe Bannon
    Autotrader Group
  • John Fitzpatrick
    John Fitzpatrick
    USAA
  • John Goodman
    John Goodman
    TARP Worldwide
  • Larry Eiser
    Larry Eiser
    Contact Center Insights
  • Lori Bocklund
    Lori Bocklund
    Strategic Contact
  • Marilyn Saulnier
    Marilyn Saulnier
    Interactive Intelligence
  • Melinda Butterfield
    Melinda Butterfield
    The Beryl Companies
  • Missy Zacks
    Missy Zacks
    GTA Travel
  • Todd Hixson
    Todd Hixson
    Intuit
  • Victoria Friece
    Vickie Friece
    Zions Bankcorporation
See Advisory Board

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Packages & Pricing

Choose from a variety of packages that have been customized to fit your needs.
Group registration available.

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Reasons to Attend

Why do call center professionals return to this event each year?

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Bring Your Team

Exceptional pricing for groups of 3 or more.

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Experience the Expo!

The exhibit hall offers attendees the chance to see the technology that drives the industry and meet the companies that deliver them to us. It's your chance to ask questions in an informal setting and compare products and services.

"I felt good about the conference because I was able to get some new ideas in some areas where we were really struggling. It also confirmed some of the recent changes we have made in our center."

Kent Henderson , Sales Manager, Upack Moving

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