QPC | ICMI.com
Empowering contact center excellence for 30 years!


QPC Global Partner


QPC helps the Middle East and South Africa's leading companies like Qtel and Wataniya to improve business performance by enabling their customer service operations to surpass their operational and strategic goals.

Email: info-mea@qpc.com
Website: www.qpc.com/mea

Dubai Office
Level 19, Monarch Office Tower
1 Sheikh Zayed Road
P.O. Box 333840
Tel: +971 (4) 7050001
Fax: +971 (4) 705 0002

Johannesburg Office
Palazzo Towers West
Montecasino Office Park
William Nichol Drive
South Africa
Tel +27 (0) 11 510 0018
Fax +27 (0) 11 510 0001


On average, how much time do your supervisors/managers spend coaching their team of representatives?

1-5 hours per week
6-10 hours per week
11-15 hours per week
16-20 hours per week
21 or more hours per week
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