Global Partners | ICMI
Empowering contact center excellence for 30 years!

ICMI Global Partners work in coordination with ICMI to achieve its mission of leading and promoting the contact center industry on a global scale. Please refer to the following directory to contact ICMI global partners.

ICMI UK

London, UK
Phone: +44 (0)207 921 8507
Email: helen.curl@ubm.com
Website: callcentre.co.uk

Proaxion

Buenos Aires, Argentina
Telephone: +54 11 4325 4455
Fax Line: +54 11 4325 8329
Email: info@proaxion.com.ar
Website: www.proaxion.com.ar

ICMI Japan

Tokyo, Japan
Phone: +81-3-5296-1020
Email: ICMI-jp@ubm.com
Website: www.icmi.jp/




For Additional ICMI Services

For ICMI services in any other geographic regions not listed here, please contact ICMI directly at icmi@icmi.com | 800.672.6177



QuickPoll

Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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