Contact Us

ICMI is wholly committed to serving its valued community of call center professionals. Please contact us with questions about our specific services and solutions.


ICMI Headquarters

Customer Care Center
121 South Tejon Street, Suite 1100
Colorado Springs, CO 80903

Toll Free: 800.672.6177
Local: 719.268.0328
Fax: 719.268.0184
Customer Care Center: icmi@icmi.com
Webmaster: webmaster@icmi.com

Open 8am-5pm MST Monday-Friday.



Sales

Todd Piccuillo

Sales Director
Training & Certification
tpiccuillo@icmi.com
203-242-6632
Linkedin

John Tatusko

Event & Digital Sales Director
jtatusko@icmi.com
617.871.0909
Linkedin

Amanda Mae Miller

National Account Manager, West
amiller@icmi.com
785.393.0379
Linkedin

Jennifer Freund

Vendor Sales Support
jfreund@icmi.com
732.270.2480
Linkedin

John Faggiano

National Account Manager, East
jfaggiano@icmi.com
516.562.7490
Linkedin

Lauren Fisher

Account Manager
lfisher@icmi.com
215.460.6718
Linkedin

Marketing

Marta Kelsey

Marketing and Community Director
mkelsey@icmi.com
719.785.5364
Linkedin

Rachel Ostafi

Senior Marketing Manager
rostafi@icmi.com
267.239.4574
Linkedin

Management

Tara Gibb

Global Brand Director
tgibb@icmi.com
415.845.1019
Linkedin

Joy Sobhani

Professional Development Director
jsobhani@icmi.com
516.562.5155
Linkedin

Brad Cleveland

Senior Advisor,
Former President and CEO
bcleveland@icmi.com
410.864.0212
Linkedin

Ken Wooten

Technology Director
kwooten@icmi.com
719.268.0332
Linkedin

Training

Allyson Rollins

Training Operations Manager
arollins@icmi.com
719.785.7360
Linkedin

Justin Robbins

Manager
Training & Development
jrobbins@icmi.com
516.562.7566
Linkedin

Rose Polchin

Senior Trainer
rpolchin@icmi.com
201.652.0443
Linkedin

Paul Pope

Virtual Classroom Administrator
paulp@icmi.com
443.949.7930
Linkedin

ICMI Certified Associates

View All >

Events

Patty Caron

Event Manager
pcaron@icmi.com
516.562.7548
Linkedin

Community & Editorial

Marta Kelsey

Marketing and Community Director
mkelsey@icmi.com
719.785.5364
Linkedin

Sarah Stealey Reed

Content Director
sstealey@icmi.com
910.399.2939
Linkedin

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