Expert Educast Sponsorship Assets
Empowering contact center excellence for 30 years!

Expert Educast Sponsorship Assets


Click on a logo below to see the 15-minute educational videos ICMI has produced, covering cutting edge business topics and timely technical analysis of contact-center solutions featuring insight from industry experts and world-class practitioners.

Oracle
QuickPoll

How does your organization define a small contact center?

A standalone contact center with less than 50 agents
A standalone contact center with less than 75 agents
A standalone contact center with less than 100 agents
A specialty agent group of fewer than 50 agents within a larger center
A specialty agent group of fewer than 75 agents within a larger center
A specialty agent group of fewer than 100 agents within a larger center
More Polls