Expert Educast Sponsorship Assets
Empowering contact center excellence for 30 years!

Expert Educast Sponsorship Assets


Click on a logo below to see the 15-minute educational videos ICMI has produced, covering cutting edge business topics and timely technical analysis of contact-center solutions featuring insight from industry experts and world-class practitioners.

Oracle
QuickPoll

What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
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